About SCMPL

SCMPL (SCMPL) is focused on enhancing the dignity and well-being of socially and economically vulnerable people. We empower communities through improved education, skill, and livelihood action outcomes.

About the Program

Our Professional Skill Development initiative aims to equip young Indians with essential skills. ERMPL Training Centre offers a 21-day training program in Core Employability Domain Skills such as Banking & Finance Management, Pharmaceuticals Management, Communicative English, Digital Literacy, and Aptitude. Post-training, we provide placement opportunities.

Job Responsibilities

• Act as the “face” of the company for all visitors.
• Answer all incoming calls and redirect or keep messages.
• Check, sort, and forward emails.
• Monitor office supplies and place orders when necessary.
• Maintain updated records and files.
• Take up other duties as assigned.

Requirements & Skills

• Proven experience as a front desk representative or similar role.
• Familiarity with computers, excellent MS Office knowledge.
• Understanding of office management and basic bookkeeping.
• Strong communication skills, proficient in English (oral and written).
• Ability to handle a multi-line phone system.
• Customer service orientation and problem-solving skills.
• Experience with SEO and Google Analytics is a plus.
• Fast learning ability with strong attention to detail.
• Ability to multitask responsibilities efficiently.
• Commitment to standard operating procedures (SOPs).
• Alignment with ERMPL’s mission and values.